Showing posts from November, 2010

Humanizing Air Travel

It is gratifying in the extreme to see consumers responding in increasingly vociferous fashion to the accelerating dehumanization of air travel: kudos, in particular, to the founders of We Won’t Fly . It would be truly exciting if ordinary people managed to persuade the USG to retreat by ending the pat-downs and pornoscanners. But it would be very unfortunate if, should they win this battle, passengers let up the pressure for more decent traveling conditions. Yes, the TSA has gone too far ; but it’s never not gone too far. While the latest indignities are atrocious, if we treat the air travel regime in place before they began as largely acceptable, we will provide incontrovertible evidence that, like the frog in the proverbial kettle, we’ve become far too tolerant of abuse. Even before 9/11, air travel was often unpleasant. There was too much screening; too much passenger time and energy were wasted on dealing with security theatre. But during the past nine years, we’ve moved from